Privacy Policy

We collect information that you provide directly to us, including:

Personal Information: Name, email address, postal address, phone number, and payment information when you create an account, make a purchase, or contact us.

Child Information: Photos, names, and descriptions of children that you provide to create personalized storybooks. This information is used solely for the purpose of generating your personalized content.

Usage Data: Information about how you interact with our website, including pages visited, time spent on pages, and other diagnostic data.

Device Information: Browser type, IP address, device type, operating system, and unique device identifiers.

Cookies and Tracking: We use cookies and similar tracking technologies to enhance your experience. See our Cookie Policy for more details.

We use the information we collect for various purposes, including:

•To provide, maintain, and improve our services •To process transactions and send related information •To create personalized storybooks as requested •To send promotional communications (with your consent) •To respond to your comments, questions, and requests •To monitor and analyze usage patterns and trends •To detect, prevent, and address technical issues •To comply with legal obligations

We implement appropriate technical and organizational security measures to protect your personal information, including:

•Encryption of data in transit using SSL/TLS •Encryption of sensitive data at rest •Regular security assessments and penetration testing •Access controls and authentication requirements •Employee training on data protection

Photo Security: Photos uploaded for personalized books are encrypted and stored securely. They are automatically deleted from our servers within 30 days of your last project edit, unless you request earlier deletion.

We do not sell, rent, or share your personal information with third parties for their marketing purposes. We may share your information only in the following circumstances:

Service Providers: With trusted third-party vendors who assist us in operating our website, conducting business, or servicing you (e.g., payment processors, printing partners, shipping carriers).

Legal Requirements: When required by law, subpoena, or other legal process, or to protect our rights, privacy, safety, or property.

Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.

All third-party service providers are contractually obligated to protect your information and use it only for the purposes we specify.

Depending on your location, you may have the following rights:

•Access: Request a copy of the personal information we hold about you •Correction: Request correction of inaccurate personal information •Deletion: Request deletion of your personal information •Portability: Request transfer of your data to another service •Objection: Object to processing of your personal information •Withdrawal: Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us at privacy@vesabooks.org. We will respond to your request within 30 days.

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. The child information (photos, names) collected is provided by parents or guardians for the purpose of creating personalized products. If you believe we have collected information from a child under 13 without parental consent, please contact us immediately.

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We ensure appropriate safeguards are in place for such transfers, including standard contractual clauses approved by relevant authorities.

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date. We encourage you to review this privacy policy periodically for any changes.

If you have questions or concerns about this privacy policy or our data practices, please contact us at:

VesaBooks Email: privacy@vesabooks.org